Monthly Odoo support from experts who fix it fast
For companies already live on Odoo. A fixed block of expert hours every month for bug fixes, questions, small changes and integration issues.
- From $199 a month
- 7-day refund on your first month
- Odoo 10–20 any hosting
Starter
5 support hours / month
Best for: Small teams with a stable Odoo system
- Bug fixes
- Functional questions
- Email support
- Monthly work summary
Business
Most popular15 support hours / month
Best for: Growing companies that change Odoo often
- Everything in Starter
- Minor customisations
- Integration troubleshooting
- Prioritised requests
Enterprise
35 support hours / month
Best for: Business-critical Odoo with many users
- Everything in Business
- Planned optimisation
- Technical reviews
- Named support contact
Custom
Any number of hours / month
Best for: Several companies, longer hours or faster response
- Hours and response times you choose
- Extended or weekend cover
- Several databases or companies
- Named support team
- Remote support during agreed business hours.
- Response targets and the rate for extra hours are agreed before we start.
- Not included: Odoo licenses, hosting, VAT, major upgrades and large development projects.
Support package refund policy
Try your first month without risk.
For your first monthly support subscription, you can ask to cancel within seven calendar days of the start date.
Prepaid hours you have not used are refunded if you cancel within the window.
Hours already delivered are charged at the agreed rate. Approved third-party costs cannot be refunded.
Email imran.sarwar@digitalvizta.net with your company name and start date.
This policy applies only to first-month support subscriptions. It does not apply to fixed-price projects or third-party services, and it does not affect your statutory rights.
Questions about support plans
What is included in support hours?
Troubleshooting, bug fixes, functional questions, minor changes and integration investigation. Scope, response targets and exclusions are agreed in writing before we start.
Which Odoo versions and hosting do you support?
Odoo 10 to 20, Community or Enterprise, on Odoo Online, Odoo.sh, your own cloud server or on-premise.
What happens to unused hours?
How unused hours are treated is agreed in your plan before we start. Extra hours beyond the plan are billed at the agreed rate, only with your approval.
Can I change or cancel my plan?
Yes, you can move up or down a plan from the next month. Your first month is covered by the 7-day refund policy above.
Is anything not included?
Odoo licences, hosting fees, VAT, major version upgrades and large development projects are quoted separately.
Tell us about your Odoo
We review your system on a short call, confirm the right plan and can start the same week.
- Free review call, no obligation
- NDA before we access your system
- Monthly work summary