Odoo support & maintenance plans
A team that knows your system and answers fast, for fixes, small changes, performance tuning, server care and user questions.
Everything you need, handled by one team
Bug fixes
Issues investigated and fixed quickly.
Small enhancements
Fields, views, reports and automations.
Performance tuning
Faster screens, reports and scheduled jobs.
Server care
Updates, backups and monitoring.
User help
Answers and short training for your team.
Monthly report
What was done and how many hours were used.
A clear, simple process
- 1
Onboard
We learn your system and set up access.
- 2
Request
Email, WhatsApp or ticket.
- 3
Resolve
Fixed within agreed response times.
- 4
Report
Monthly summary of work done.
Where we’ve done this before
Odoo DevOps & technical partner for a Dubai company
Server operations, codebase ownership and custom Odoo development for a UAE client, with fast response to urgent server requests.
Sage 50 payroll formulas for a Jamaican payroll standard
Refined payroll formulas, new payslip items, tax-free income and updated tax thresholds in Sage 50 US.
Odoo ERP administration and IT helpdesk support
Odoo module work, data import/export, QA reporting, data clean-up and Level 1 IT support for business systems.
Common questions
How fast do you respond?
Response targets are agreed in your plan, urgent issues are handled first, with faster response for critical problems.
Can you support an Odoo we did not build?
Yes. We start with a short review of your modules and servers, then take over support.
Do unused hours roll over?
That depends on the plan; we agree it upfront in the contract.
39 things to decide before your Odoo project starts, including ZATCA and UAE items.
Let’s talk about your project
Book a free 30-minute call, we’ll suggest the fastest path.