The challenge
The client needed one person to look after Odoo day to day and be the first line of IT support for the business.
What we did
We customised Odoo modules, managed data import and export, ran QA checks and management reports, cleared unnecessary data to keep Odoo fast, and gave Level 1 support for VoIP, eCommerce and email, escalating to vendors where needed.
What we delivered
- Odoo module customisation
- Data import and export with integrity checks
- QA checks and management reports
- Clean-up of unnecessary data to keep Odoo fast
- Level 1 support for VoIP, eCommerce and email
- Vendor escalation and follow-up
Technology: Odoo, VoIP, eCommerce, email clients
The outcome
A five-month engagement, rated 4.3 by the client.
